PRIVACY POLICY

Just The Man – Property Maintenance & Building
Last updated: 25 September 2026

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Just The Man – Property Maintenance & Building (“Just The Man”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

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This Privacy Policy explains how we collect, use, store and disclose personal information when you contact us, use our website, request a quote, book a job or engage our services.

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1. Information We Collect

We may collect personal information including:

• Your name

• Residential or business address

• Email address

• Telephone number

• Property or job-site address

• Details relating to your enquiry, quote or requested work

• Information you provide through our website contact or quote forms

• Correspondence between you and Just The Man

• Photographs or other information relating to a property, maintenance issue or project

• Billing and payment information where required

• Information reasonably necessary to provide our services

We only collect information that is reasonably necessary for our business activities and the services we provide.

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2. How We Collect Your Information

We may collect personal information when you:

• Contact us by telephone, email or through our website

• Submit an enquiry or request a quote

• Book or engage us to undertake work

• Communicate with our staff or contractors

• Provide photographs, plans or other project information

• Interact with our website

Our website may also collect limited technical information, such as browser type, device information, IP address and website usage information through cookies and analytics tools.

 

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries

• Prepare and provide quotes or estimates

• Schedule and manage jobs

• Provide property maintenance, building and related services

• Communicate with you regarding your project or property

• Arrange access to a property

• Issue invoices and process payments

• Maintain business and customer records

• Improve our services and website

• Meet our legal, insurance and regulatory obligations

We will not sell your personal information.

 

4. Website Forms

When you submit information through a form on our website, the information you provide is used to respond to your enquiry, prepare a quote, arrange a booking or provide the service you have requested.

Submitting an enquiry does not automatically subscribe you to marketing communications.

If we introduce email or SMS marketing in the future, we will manage marketing communications in accordance with applicable Australian requirements, including appropriate consent and unsubscribe options.

This distinction is useful because Australian spam rules generally require consent for commercial electronic messages and require the sender to identify themselves and provide a functional unsubscribe method. 

 

5. Sharing Your Information

We may disclose personal information where reasonably necessary to provide our services, including to:

• Employees and authorised representatives

• Tradespeople and subcontractors engaged to complete work

• Suppliers and service providers

• Accountants, insurers and professional advisers

• Website, IT, software and cloud service providers

• Government, regulatory or law enforcement authorities where required by law

We only disclose information where reasonably necessary for the relevant purpose.

 

6. Website Hosting and Third-Party Services

Our website may use third-party services to provide website hosting, forms, analytics, communications or other website functionality.

These service providers may process or store information on our behalf. Depending on the services used, information may be processed or stored outside Australia.

Where appropriate, we take reasonable steps to ensure personal information is handled securely.

 

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website operate correctly, understand how visitors use the site and improve the website experience.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

 

8. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

 

9. Accessing or Correcting Your Information

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.

We may need to verify your identity before providing access to personal information.

 

10. Privacy Enquiries and Complaints

If you have a question or concern about how we handle your personal information, please contact us.

We will review your enquiry or complaint and aim to respond within a reasonable timeframe.

Just The Man – Property Maintenance & Building
Phone: 07 4281 6699
Email: work@justtheman.com.au
Location: Cairns & Surrounds, Queensland
QBCC Licence: 15034226

If you are not satisfied with how a privacy matter has been handled and applicable privacy legislation provides you with further complaint rights, you may be able to contact the Office of the Australian Information Commissioner (OAIC).

Office of the Australian Information Commissioner

 

11. Links to Other Websites

Our website may contain links to third-party websites.

Just The Man is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any external website you visit.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The current version will be published on our website with the date it was last updated.